Banning and moderating on CAM4 — here’s how to keep your room safe, cozy, and under control.
Safety on CAM4: Banning and Moderating
Keep CAM4 fun and safe with the right measure at the right time. Difference between banning (denying access) and moderating (steering chat behavior).
You decide what happens in your room — choose the mildest effective option and scale up if necessary.
Banning on CAM4
Sometimes it is necessary to deny someone access completely or partially. There are two types of bans:
1) Administrator Site Ban
With a site ban, a user loses access to the entire website — usually after violating the Terms & Conditions or illegal activities.
- Illegal/prohibited activities (including minors)
- Spamming or scamming
- Unlawfully recording/distributing broadcasts
- Persistent ignoring of warnings (e.g., playing video instead of live)
Payment problems can also lead to a site ban. Do they think they were banned unfairly? Refer to support@cam4.com.
Full terms: cam4.com/legal/termsofuse
2) Broadcaster Room Ban
- Only applies to your room.
- The viewer can still use the rest of CAM4.
- Only use if milder options didn’t work.
You have full control over who has access to your room.
Moderating on CAM4
In addition to banning, there are lighter measures to keep your chat pleasant. Both you and your moderators can use these functions.
Moderate Yourself or Deploy a Moderator
- You can steer visitors yourself with available tools.
- You can also appoint a moderator who takes over (part of) it.
- A good moderator promotes atmosphere and income — reward active mods.
Available Options (from Mild to Strict)
Silencing
Messages from the visitor are not visible to anyone. Useful for negative behavior, spam, or begging.
Advantage: the user often doesn’t notice and is less likely to create new accounts.
Kicking
The visitor is temporarily removed but can come back immediately. Only use after a clear warning.
Room Ban
The heaviest tool within your room. The visitor can only come back once you have released (unban) him/her.
Keep CAM4 Fun!
Banning and moderating protect our community against abuse, illegal activities, and disruptive behavior. Use them wisely and to your advantage.
Do you see someone who is not following the rules? Report this to your performer manager (Alexandra) or email performers@cam4.com.
Summary: start mild (silence/ignore), scale up (kick), and ban only when necessary. You determine the climate in your room — clear rules, consistent enforcement, nice vibe.